Have you ever wondered how the feedback your guests are leaving you online has a direct impact on your bottom dollar? Zack Oates from Ovation breaks it down for us. If you are not collecting guest feedback now or are not quickly reacting to it, you...
In a world where data is all around us, Marcus Wasdin, General Manager of Par's Data Central, talks with us about using this data along with AI to begin leveraging this power into an extra person on your team that never sleeps. We will also discuss...
In a world where data is being captured everywhere, what is the best way to utilize this data to drive more guests, increase frequency and increase revenue in your restaurant? Hospitality marketing consultant Rev joins me for a discussion around...
Want to learn more about blockchain, crypto currency, NFTs, the metaverse and all the Web 3.0 technologies out there as it relates to the restaurant industry? Today's episode features Chad Horn, co-founder of Devour. Chad will break all of this down...
Abe Ng, CEO of Sushi Maki, joins me on today's show, Episode 50, to talk about his success in growing his business and his growth plan for the future. We dig into the technology stack he currently has in place and how he leverages this technology...
Tim Tang joins me for a fireside chat regarding a multitude of subjects including RTN's KPI workgroup, future proofing your business, automation of back office, drones, robots, ghost and virtual kitchens and, last but not least, blockchain / NFT /...
Today, Consultant Toby Malbec and I will be doing a recap of MURTEC 2022 which was held at the Paris Hotel in Las Vegas just a couple of weeks ago. We will cover what we saw new from a technology perspective as well as discussion around sessions...
Originally aired on October 12th, 2021. It has been a little while since we last had the opportunity to talk so I would like to start off by saying Thank you…. Thank you for continuing to support this show and tuning in today. For those of you...
Originally aired on April 6th, 2021. MURTEC is next week, April 13th and 14th. Can you believe it is here already? You can register online right now at murtech.com. Pulling out the big guns today and digging in deep into some futuristic...
Originally aired on March 30th, 2021. MURTEC is less than a month away and it will be virtual this year, scheduled on April 13th and 14th. You can register online right now at murtech.com. This will certainly be an event that you don’t want to...