Back with us today is Managing Director of ConStrata Consulting, Mr. Toby Malbec. This episode is dedicated to the two hospitality shows that recently happened; the industry standard, HITEC, brought to you by HFTP, which was held in Toronto and the...
Have you ever wondered how the feedback your guests are leaving you online has a direct impact on your bottom dollar? Zack Oates from Ovation breaks it down for us. If you are not collecting guest feedback now or are not quickly reacting to it, you...
Show Notes: Originally aired on July 30th, 2020 This is BONUS episode and a break from the of the contactless payment series… In this episode I will be having a conversation with a good friend of mine for over 25 years, Brett Krueger. Brett is a...