The Kiosk Podcast Ep 7

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The Kiosk Podcast
Hosted by
Skip Kimpel

Skip Kimpel is a technology leader with more than 20 years of strategic and hands-on experience delivering systems and programs that propel a company’s productivity and competitive advantage.

Kiosk Podcast Episode Seven Show Notes

Kiosk Podcast Episode Seven, March 8th, 2006

Greetings
Who I am
Website location

Press pass for KioskCom show in April

News:
Fujitsu Components Europe enhanced its high-capacity thermal printer assembly with more features and print capabilities for expanded use in various self-service, informational and transaction kiosk applications.

The FTP-639USL002 comes standard with an integrated 3-inch (76 mm) thermal print mechanism, an auto guillotine cutter, and either a miniature high-speed serial or USB controller board. Fujitsu has implemented a retractor that can handle unlimited receipt lengths.
http://dataweek.co.za/news.asp?pklNewsId=20343&pklIssueId=542&pklCategoryID=49

SONG and video downloading has become more accessible and user-friendly with the introduction of self-service terminals at Sanity, Virgin and HMV record shops.
Music lovers can choose their favourite tracks and burn a CD after paying at the checkout.
Brazin (brazin.com.au), the company behind the three retail chains in Australia, recently launched the “digital kiosks” designed to bring music downloading to the malls.
The ATM-like terminals allow shoppers to search, sample and buy songs by the track, album or personalised compilation. The machines burn CDs in five minutes. They also download tracks and music videos directly to Microsoft Windows-compatible storage devices, such as portable music players and flash drives, through a USB port.
However, they are not compatible with iPods because Apple and Microsoft still use different digital rights management systems for their audio files.
http://smh.com.au/news/technology/listen-and-load/2006/03/08/1141701518719.html

FIRM, a provider of software for Market Research (MR) and Enterprise Insight Management (EIM), announced plans to launch a new module of Confirmit for onsite self-interviewing. The new module named Confirmit Kiosk is expected to improve the way customer experience is measured and how businesses manage customer feedback.
Fully integrated with the web-centric Confirmit platform and its suite of survey, reporting and feedback management tools, companies can deploy the Confirmit Kiosk software on computer stations across thousands of malls, shops and/or hotels to measure customer experience instantly and onsite. Confirmit Kiosk also enables businesses to conduct automatic follow-up of customer complaints in addition to continuous quality assurance of its customer facing operations.
http://www.crm2day.com/news/crm/117650.php

ALBANY, N.Y. – Wayne Wilson is cheered when the computerized voice tells him his blood pressure and heart rate are holding steady.

The 82-year-old Albany resident stays on top of his health with weekly checkups at an electronic kiosk in the lobby of the Beverwyck assisted-living home. On this day, he finds out he’s even lost half a pound.

”That means I can have ice cream tonight,” he said.

Wilson is part of a growing number of people monitoring their vital signs through ”telemedicine,” which allows health care providers to perform checkups by video.

The technology can be as basic as the kiosks Wilson uses, which transmit blood pressure and weight readings to a remote facility monitored by a nurse. On more sophisticated devices, live doctors pop up on a screen to listen to everything from a patient’s heartbeats to lung waves. Some machines let patients dangle a camera over injuries so doctors can instruct them how to properly dress a wound.
http://business.bostonherald.com/technologyNews/view.bg?articleid=129174

10th Annual KioskCom at the Mandaly Bay, Las Vegas NV, April 10-12
Link: http://www.kioskcom.com

The Self Service & Kiosk Show in San Antonio, Texas, September 28-29, 2006
Henry B. Gonzalez Convention Center
Link: http://www.selfservicekiosk.com

Kiosk Resource of the week:
Rhombus Services
http://www.rhombusgroup.com

Weekly Kiosk Experience:
Yes DVD
http://www.yesvideo.com

Featured Hardware:
Custom Engineering
www.custom.biz
Available through Infinite Peripherals
Emilio from IL
www.ipcprint.com

Featured Enclosure:
Media Biz
http://www.mediabizusa.com

Listener Feedback:
Mickey from Las Vegas asks: Do you know where the kiosk tour that the KioskCom show people are putting on in Las Vegas will be visiting? Thank you for the great information and the great podcast!
Link: http://www.kioskcom.com/conference/specialevent.asp

Bob Johanson from the UK: We were thinking about attending the upcoming show in Las Vegas and want to know if you have an idea of where to stay when there is Las Vegas. We also wanted you to know that you have international listeners over here in the UK. Cheers.

Jerry Tyson from Texas: Thanks for providing us the information about the ELO touchscreens in your last episode and the technology the currently have. Do they have anything new coming out?

Closing Remarks

Contact Info, email, 954-840-3677, website location: http://www.magicgate.com/podcast/

Don’t forget our other podcast, The Director Podcast

What to expect next: Brian from Nannonation joins us for an interview…. Planned this week but he had lost his voice so scheduled for next Tuesday so should be able to get that up on the Wednesday episode. Signing off, this is Skip Kimpel from Magicgate Software telling you to always remember to create a kiosk with a user in mind.

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Episode 7