The Kiosk Podcast Ep 6

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The Kiosk Podcast
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Skip Kimpel

Skip Kimpel is a technology leader with more than 20 years of strategic and hands-on experience delivering systems and programs that propel a company’s productivity and competitive advantage.

Kiosk Podcast Episode Six Show Notes

Kiosk Podcast Episode Six, March 2nd, 2006

Greetings
Who I am
Website location
Welcome all our new listeners from PMA

News:
DIMA Shootout Awards
Orlando, FL, February 27, 2006: The third annual DIMA (Digital Imaging Marketing Association) Photo Kiosk Shoot-Out was held on Saturday, February 25 at the 2006 PMA, and nine winners were named from four categories. With a record turn out of 27 photo kiosks, there were two different panels of judges, self-service experts, and consumers, assessing entries in the four categories, which included Counter-Top Kiosk; Floor-Standing DSC Print Kiosk; Print-to-print/DSC Print Kiosk; and Creative Kiosk.
The panel of judges included: Francie Mendelsohn of Summit Research Associates, Rockville, MD; James Bickers of Kioskmarketplace.com; and Lawrence Dvorchik of KioskCom. The kiosks were judged on features like customization, flexibility of options, reporting, and other benefits important to retailers.
The winners of the Expert’s Choice award in the each category are as follows:
PT 2600, Whitech USA, Inc., (Counter-Top Category Winner);
PT 8600, Whitech USA, Inc., (Floor-Standing DSC Print Winner);
APM 1100, Lucidiom, Inc., (Print-to-print/DSC Print Winner);
and APM 1100, Lucidiom, Inc., (Creative Kiosk Winner).

Kiosk systems were also judged by a panel of consumers evaluating features like user friendliness, ergonomics, feature set, quality of print, and overall experience. The winners of the People’s Choice award in each category are as follows:
Kodak Picture Kiosk G4 Order Station, Eastman Kodak (Counter-Top Category Winner);
Kodak G4 17″ Digital Station, Eastman Kodak (Floor-Standing DSC Print Winner); Kodak G4 36″ Print Station, Eastman Kodak (Print-to-print/DSC Print Winner)
APM 1100, Lucidiom, Inc., and QP 3000, Signifi Solutions Inc. (tied for Creative Kiosk Winner).
http://marketnews.ca/news_detail.asp?nid=1526

Mitsubishi USA unveils two digital photo kiosk systems : Bolstering its commitment to advancing the state of the art of digital imaging technology, Mitsubishi Digital Electronics America’s Photo Imaging Division today unveiled the Mitsubishi DPS Click 5000 and DPS Kiosk 7000. The new photo kiosks bring high-performance digital photo processing solutions to greater levels of affordability and accessibility for imaging retailers and on-site event photographers. “We are excited to offer imaging retailers and on-site event photographers these opportunities to capitalize on the increasing consumer demand for digital prints,” said Margie Chiaramonte, marketing manager, Mitsubishi’s Photo Imaging Division
http://www.letsgodigital.org/en/news/articles/story_6728.html
(Grab kiosk image from that site)

Source Technologies announced in a news release the availability of its concourse Kiosk Project Planner, an interactive design tool to create customized transactional kiosk project plans.
As a Web-based application, the concourse Kiosk Project Planner allows businesses to interactively develop their kiosk project requirements by selecting branch-banking or retail applications, hardware enhancements, color options and technical support packages. Kiosk Project Planner also collects production and deployment information to ensure optimal implementation and post-sale support.
Requirements can be viewed online and submitted automatically, and Source Technologies responds with a comprehensive kiosk design and project plan based on the submission.
http://atmmarketplace.com/news_story_25221.htm
http://www.source-us.com/Kiosk_Planner/kpp_11_02_2005/KioskBuilder_start.html

Banc of America Securities analyst Keith Bachman reiterated a “buy” rating on Hewlett-Packard, saying the company’s digital imaging strategy, which was recently discussed at the Photo Marketing Association conference in Orlando, represents a positive move.
“The company used the occasion to outline its latest strategy in capturing digitally produced images as well as to discuss its recent product announcements,” the analyst wrote in a report Tuesday.
New products included a photo-printing kiosk, a higher-end kiosk station that can create new high value products such as photo-books and calendars, and a new photo printer.
The analyst believes H-P’s acquisition of Snapfish and its introduction of photo kiosks are a departure from the company’s earlier position that photo production transformation would happen only using photo printers in consumers’ homes.
http://www.forbes.com/markets/2006/02/28/hewlett-packard-0228markets04.html

10th Annual KioskCom at the Mandaly Bay, Las Vegas NV, April 10-12
Link: www.kioskcom.com

PMA 2007 Photo Kiosk Central, Orange County Convention Center in Orlando, Florida Feb 26-March 1st: www.pmai.org/pma2006

Kiosk Resource of the week:
Resource of the week:
2600 The Hacker Quarterly
Winter 2005-2006 Edition
Editors and Writers such as: ShapeShifter, Tampruf, Bland Inquisitor, Dragorn, Mr. French, Joe630 and Lucky225
Highlighting it in both podcasts, due to recent kiosk articles. If you are developing for commercial applications or kiosks, this is a very useful magazine to find out more about potential security issues out there.

Discuss Security Articles
RedboxDVD & Kodak Kiosks

Weekly Kiosk Experience:
DIMA Shootout Kiosk Experiences
What I liked,
What I didn’t like
Unreliable, etc.

Featured Hardware:
Enhance Electronics
Remote Power Reset for Kiosks
Headquaters in Taiwan, US office in California
http://www.enhanceusa.com

Featured Enclosure:
Kodak Digital Picture Center
Mechtronics, building the workstations around the Kodak units… very nice looking
http://www.mechtron.com/
White Plains, NY

Listener Feedback:
Bill Dungan says: ” I was so happy to find your podcast. I am the Director of Photo for a grocery chain. We have 11 photo labs with 6 labs being all digital using Noritsu equipment. Thanks for the great program!”

Alyssa says: “I am a Columbia Business School student working on a project for my Intro to Venturing class. We are required to develop a business idea and then do a feasibility study. My business idea includes developing kiosk with integrated front-end software. I was hoping I could speak to someone at Magicgate Software in order to learn more. Thank you for your help in advance.”

Frustrated User says: “I really have no business listening to your podcast, just found that it was well produced and I wanted to complain to the people listening to this show that MAKE kiosks…. Why is that every time I walk into my local drug store to print pictures, it is either not working or they run out of paper or ink…. Is there not some way to monitor this so a customer does not get frustrated and angry? I hope someone will hear this and listen to us, the consumer.”

Jan writes: “Did ELO ever contact you about their touch technologies that you have been talking about? I can’t believe your story from the convention that you went to. Do they think they own that market? Anyway, here is the information you were looking for:”

AccuTouch Five-Wire Resistive
AccuTouch five-wire resistive technology is the workhorse of resistive touchscreens, providing unsurpassed performance. When activated with a finger, gloved hand, fingernail, or object such as a credit card, the AccuTouch touchscreen delivers a fast, accurate response every time. It is impervious to environmental conditions such as liquid spills and splashes, humidity, and washdown-the most contamination-resistant touchscreen available. AccuTouch is widely used in point-of-sale, industrial, and medical applications and is available for both flat panel and CRT solutions.
AT4 Four-Wire Resistive
Elo TouchSystems’ AT4 four-wire resistive technology is the entry-level touch solution. Its benefits include stable operation, quick touch response, input flexibility, narrow border width, less weight, and low power consumption. AT4 resistive touchscreens are ideal for industrial applications, portable medical and field automation devices, access control terminals, office equipment, home appliances, and wearable computers-almost anywhere a small display is used. Read more about AT4 technology.
CarrollTouch Infrared
CarrollTouch infrared technology is the survivor of harsh applications. It’s the only technology that does not rely on an overlay or substrate to register a touch, so it’s impossible to physically “wear out” the touchscreen. CarrollTouch technology combines superior optical performance with excellent gasket-sealing capabilities, so it’s an excellent choice for harsh industrial and outdoor kiosk applications. Touched with a finger, gloved hand, fingernail, or stylus, it delivers a fast, accurate response every time. CarrollTouch infrared technology is available for flat panel solutions. Read more about CarrollTouch technology.
IntelliTouch Surface Wave
IntelliTouch surface wave is the optical standard of touch. Its pure glass construction provides superior optical performance and makes it the most scratch-resistant technology available. It’s nearly impossible to physically “wear out” this touchscreen. IntelliTouch is widely used in kiosk, gaming, and office automation applications and is available for both flat panel and CRT solutions. Read more about IntelliTouch technology.
SecureTouch Surface Wave
SecureTouch provides all the features of IntelliTouch along with tempered glass construction for superior resistance to breakage and vandalism. It’s nearly impossible to physically break or “wear out” these touchscreens. SecureTouch is widely used in kiosk, gaming, and office automation applications and is available for flat panel solutions. Read more about SecureTouch technology.
iTouch Touch-on-Tube Surface Wave
For CRT-based applications, iTouch touch-on-tube technology provides superior optical and image quality. The surface wave technology is applied directly to the faceplate of the CRT, so 100% of the image’s original brightness and clarity comes through. The CRT faceplate is extremely strong and resistant to scratches, breakage, and vandalism. iTouch is widely used in kiosk, gaming, and office automation applications and is available for CRT solutions. Read more about iTouch technology.
Projected Capacitive
Projected capacitive technology enables touches to be sensed through a protective layer in front of a display, allowing touchmonitors to be installed behind store windows or vandal-resistant glass. DirectTouch consists of a 7.8 mm sensor with tempered glass outer layer, and ThruTouch works through a customer-installed outer layer. The complete system resists impacts, scratches, and vandalism and is also unaffected by moisture, heat, rain, snow and ice, or harsh cleaning fluids, making it ideal for outdoor applications. The solid-state touchscreen and controller provide increased levels of reliability and longer life expectancy, resulting in a drift-free response and a low-maintenance unit that requires no recalibration. Read more about projected capacitive technology.
Surface Capacitive
Surface capacitive touchscreens provide a solution for customers who want an alternative to their capacitive options available today. Elo’s narrow, patented Z-borders yield an inherently linear sensor. The transparent protective coating makes the sensor resistant to scratches and abrasions. Touch performance is unaffected by everyday abuse and mishaps such as dirt, dust, condensation, liquid spills, contaminants or cleaning solutions. Yet the surface capacitive touchscreens respond quickly and easily with excellent dragging performance. And the Elo-designed controller responds to quick, light touches, and operates drift-free even in areas of poor grounding. Read more about surface capacitive technology.

Closing Remarks

Contact Info, email, 954-840-3677, website location: http://www.magicgate.com/podcast/

Don’t forget our other podcast, The Director Podcast

What to expect next: More from the PMA show… have tons more to talk about. Also, hoping to get an interview lined up with Nanonation. Signing off, this is Skip Kimpel from Magicgate Software telling you to always remember to create a kiosk with a user in mind.

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